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Frequently Asked Questions
Find answers to common questions about our fresh flower supply, ordering, and delivery.
No. We only sell fresh-cut flowers for retail and wholesale supply. We do not create or sell flower arrangements, bouquets, or styled designs. Our flowers are sold as fresh-cut stems, bunches, or bulk quantities — ready for your own creative use.
Yes. We welcome bulk orders from florists, resellers, event stylists, wedding suppliers, funeral suppliers, churches, and other business buyers. Contact us for wholesale pricing and minimum order details.
Yes, we supply nationwide across the Philippines through available delivery and logistics options including local couriers, bus cargo, and air cargo services. Delivery coverage and lead times vary by location.
Our flowers are carefully packed using moisture-retaining wraps, protective layers, and appropriate containers to help preserve freshness during transit. Packing methods may vary based on flower type, order size, and shipping distance.
Yes, subject to availability and seasonal supply. We do our best to fulfill specific color requests, but natural variations in shade and tone may occur. For critical color requirements, we recommend placing orders in advance.
Advance ordering is recommended, especially during peak dates and holidays such as Valentine's Day, Mother's Day, All Saints' Day, and Christmas. For large events, we suggest booking at least 1-2 weeks ahead.
Flower availability may change quickly due to seasonality and market supply. If an item becomes unavailable after order confirmation, we will contact you to offer a substitute flower of similar value, a partial refund, store credit, or rescheduling of the order.
Because we sell perishable fresh-cut flowers, all sales are generally considered final. However, we review valid concerns fairly. Issues must be reported within 2 hours of receipt with photos. Please see our Refund & Return Policy for full details.
Same-day or next-day delivery may be available for local orders within Metro Manila, subject to stock availability and logistics. For provincial deliveries, lead times vary depending on the destination and shipping method.